Shipping policy

Shipping Policy

We aim to deliver your order as quickly and safely as possible.  

🚚 Order Processing Time

- All orders are processed within 1-2 business days (excluding Sundays and public holidays).  

📦 Delivery Time  

- Metro Cities: 3-5 business days  
- Other Areas: 5-7 business days  

(Delays may occur during holidays or due to courier issues.)  

💰 Shipping Charges

- Free shipping on all orders

📲 Order Tracking

After dispatch, you’ll receive an email and SMS with your tracking details to monitor your delivery.  

For shipping-related questions, contact help@truewello.com